Managing Your NVivo Software

Activating NVivo

After installing NVivo, you have a limited amount of time before you are required to ’activate’ the product. Product activation is a simple and secure process that ensures only valid licenses are used to operate the software.

To activate NVivo

If you are connected to the Internet, you can activate your license online:

  1. Ensure that you are connected to the Internet.

  2. On the Help menu, click the Activate License option (or Activate Now on the activation reminder).

The Activate dialog box is displayed.

  1. Click the Activate via Internet option.

  2. Enter your details. Those marked with an asterisk (*) must be provided.

  3. Click Activate.

 

If you need a user name and password to access the Internet on your network, you may be prompted to enter your network credentials (user name and password) when activating NVivo. Contact your network administrator if you have any difficulty with your network credentials.

 

If you do not have an Internet connection, you can activate your license by:

  1. Sending an activation request to QSR by email, mail, fax or phone

    1. On the Help menu, click the ActivateLicense option (or select ActivateNow on the activation reminder).

    The Activate dialog box is displayed.

    1. Click Activatevia Email, Mail/Fax or Phone. Note: if you only access your email using an Internet browser (web mail), you cannot activate NVivo by email.

    2. Enter your details. Those marked with an asterisk (*) must be provided.

    3. Click the Generate button to obtain an InstallationKey. (This key must be provided to QSR along with your details).

    4. If you are activating by email, click the Send button. NVivo will generate an activation request email using your default mail client. Send this email to QSR.

    OR

    If you are activating by mail, fax or phone, click the Print button to print the NVivo 8Activation Request form. Contact QSR using the details provided on the form.

     

  2. Entering the activation key provided by QSR

    1. On the Help menu, click ActivateLicense.

    The Activate dialog box is displayed.

    1. Click Activate via Email, Mail/Fax or Phone.

    2. In the Activation key field, enter the ActivationKey provided by QSR.

    3. Click the Activate button.

Deactivating NVivo

You may want to deactivate the NVivo license on a particular computer. For example, if you get a new computer, then you should deactivate the NVivo license on your old computer, before installing and activating NVivo on your new computer.

To deactivate NVivo

  1. Ensure that you are connected to the Internet.

  2. If you have an NVivo project open, you must close it before you can deactivate the license—on the File menu, click Close Project.

  3. On the Help menu, click the Deactivate License option.

  4. Click Yes to confirm.

NVivo deactivates the license and displaysa message confirming that the license has been deactivated.

  1. Click OK.

The NVivo application automatically closes.

 

If you need a user name and password to access the Internet on your network, you may be prompted to enter your network credentials (user name and password) when deactivating  NVivo.  Contact your network administrator if you have any difficulty with your network credentials.

If necessary, you can re-activate a deactivated license. Simply launch NVivo and then follow the normal procedure for activation.

 

License Expiry Reminders

NVivo alerts you when your license is about to expire. If your license is about to expire, contact QSR Support to obtain a new license or an extension to your existing license.

More on expiry reminders

NVivo will notify you when your license is about to expire.

The License/Trial Expiry Reminder dialog box displays the days remaining before your license/trial expires, and allows you to choose when you will be reminded again.

To change the reminder interval:

  1. In the Remind Me field select when you want to be reminded next. If you do not want to be reminded again, select Never.

  2. Click OK.

Software Updates

NVivo can automatically check for updates to your installed software. Software updates can include enhancements or fixes for known issues.

More on software updates

NVivo automatically checks for software updates every 7 days, and notifies you when an update to your installed NVivo software is available. If you do not want NVivo to automatically check for software updates, you can disable automatic checks—for more information refer to Setting Application Options.

If you have turned off automatic checks for software updates, you can do a one-off check for software updates whenever you choose.

To do a one-off check for software updates:

  1. Ensure that you are connected to the Internet.

  2. On the Help menu, click Check for Software Updates.

NVivo checks whether any software updates are available for download.  If any software updates are available, the NVivo -Software Update Available dialog box is displayed.

The NVivo - Software Update Available dialog box provides a description of the software update. You have the following options:

Option

 Description

 

Download Now

Select this option to download and install the software update.

Remind Me Later

Select this option if you do not want to download the update now, but want the opportunity to download it in the future. You will be reminded about the update the next time that NVivo checks for software updates.

Ignore Update

If you select this option, NVivo will ignore this update. You will not be notified about this particular update again.